LitmusWorld for CX
Product Features:Real-time, Omnichannel, Multi-lingual, API Integration, Response Rate Focus, Secure, ISO 27001 Certified, Flexible, Role-based Dashboard, Attractive User Interface, On-The-Go platform with a mobile app.
Initiate real-time feedback & surveys across multiple channels & languages as soon as customers have an offline or online interaction with your brand’s touchpoints. Right from the CEO to front-line agents, LitmusWorld for CX offers actionable insights on customer experience backed by our robust Measure, Act & Improve® platform. LitmusWorld for CX allows you to continuously measure customer interactions across brand touchpoints via contextual conversations. Resolve issues and take necessary action via real-time data visibility on role-based dashboards.